Lean Healthcare Solutions, LLC
LEAN HEALTHCARE SOLUTIONS
Transforming Healthcare Delivery Efficiencies
Welcome to
Lean Healthcare Solutions
where we revolutionize healthcare practices through streamlined processes and
cutting-edge strategies.


WHO WE ARE
At Lean Healthcare Solutions, our expert team specializes in providing tailored consultancy services to enhance operational efficiency and quality in healthcare organizations. With years of experience in the industry, we are dedicated to optimizing processes and driving sustainable improvements in healthcare delivery.


Meet the Team

Marcelo Miranda
Senior Partner

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Over 25 years of leadership experience in Lean/Six Sigma Management.Expertise in transforming and implementing Lean/Six Sigma best practices globally.
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Worked with major multinational corporations in healthcare and manufacturing sectors.
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Successfully deployed Lean/Six Sigma programs to enhance business performance.
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Led Lean initiatives in major healthcare systems in the Midwest and East Coast.
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Worked hands-on with all organizational levels, coaching and training leadership and associates.
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Established Lean infrastructure that improved clinical outcomes, patient satisfaction, staff retention, and profitability while reducing costs.
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Began Lean journey in 1991 at Wiremold as VP of Operations, working with Shingijutsu for seven years.
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Holds a BA in Business Administration/Marketing from the University of Illinois.
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Earned an MBA from Lake Forest College, IL.
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Advanced certifications in labor relations and mediation from Cornell University.
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Awarded the title of Lean Sensei by Shingijutsu of Japan.

Thor Thordarson
Senior Partner

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Nearly 40 years of healthcare executive leadership experience
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Expertise spans various organizations, including: small freestanding surgery centers, physician groups, rural hospitals, multi-billion-dollar metropolitan, multi-hospital systems.
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Led healthcare transformations and innovations with nationally recognized results in:
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Clinical outcomes
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Patient experience
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Physician and staff engagement
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Value and profitability
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Organizations under his leadership have consistently achieved top performance, earning:
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CMS star ratings
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Leapfrog grades
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Magnet status
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Truven designations
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Fortune/PINC AI recognition
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Early adopter and implementer of process improvement methodologies
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Registered Nurse with academic credentials:
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BS in Nursing from Andrews University
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MBA from Kent State University
Senior Advisors
Alison Goldin,MD,MPH

"Alison Goldin, M.D., M.P.H. is the Chief of Gastroenterology at Mass General Brigham Harbor Medical Associates. A native of Hingham, Massachusetts, Dr. Goldin graduated from Milton Academy before earning her undergraduate degree from Brown University. She pursued her medical education at Boston University School of Medicine and completed her internship and residency in internal medicine as well as her fellowship in gastroenterology at Brigham and Women’s Hospital. During her fellowship, she also earned a Master of Public Health (M.P.H.) from the Harvard T.H. Chan School of Public Health, further expanding her expertise in healthcare and public health. Dr. Goldin is committed to delivering exceptional, patient-centered care and advancing the field of digestive health through both clinical excellence and public health leadership. She has been recognized for her outstanding contributions to medicine and was voted multiple times as Boston's Best Doctors."

Brian Moore, MD
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Graduated from medical school in 1991.
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34 years of experience in surgical patient care.
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Grew up in a healthcare environment; father was a general surgeon.
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Worked in private practice for 14 years.
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Transitioned to an employed surgeon role for the past 15 years.
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Served on a local hospital board of directors for several years.
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Chaired the surgery department.
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Participated in Lean Six Sigma projects.
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Led a 2P project to design a new outpatient surgical area and implement quality improvements.
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Witnessed improvements in patient and provider satisfaction through these initiatives.
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Experienced challenges and changes in medicine and medical economics.
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Recognizes the difficulties providers and leaders face in the current medical landscape.
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Hopes Lean processing methods will be beneficial in tackling these challenges.
Jennifer Williams, RN

Over 20 years of leadership and clinical operations experienceExpertise in Lean improvements and healthcare transformation. Facilitates improvement events and upskills teamsCoaches leaders of all levels to get to outcomesClinical background in critical care, emergency department, outpatient surgery, and specialty provider practiceDirected a transformation team for an 11-hospital health system in the MidwestRegistered Nurse with a Master degree in nursing administrationLean Gold certifiedPassionate about leadership, problem-solving, and simplifying complexity

Our team leads organizations to World Class Status using Best Practices of the Lean Enterprise and of Six Sigma
"We design our services to meet the needs of your organization."
SERVICES
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​Assessment: Conduct a thorough assessment of current state, identify areas for improvement and establish baseline metrics.
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Planning: Develop a detailed Lean structure in alignment with the institution's vision and priorities in order to achieve their objectives. Including: goals, objectives, timelines, and resource requirements (future state value stream map).
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Implementation: Implement the agreed-upon process improvement initiatives (Kaizens, Rapid Improvement Events, Just-do-it projects)providing hands-on support and guidance, engaging with associates at all levels of the organization in the "trenches."
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Monitoring, Evaluation, Sustainability: monitor progress using Process Control Boards (PCB), Manage for Daily Improvement (MDI), Daily Huddles, Gemba Walks, Kamishibai (audits).